Patient Rights & Responsibilities

As a patient of American Sleep Medicine, you have the right:

To be treated with dignity and compassion and to have your privacy and property respected at all times; and to be free from any mental abuse, physical abuse, neglect, or exploitation of any kind by our staff.
To privacy and confidentiality of all records pertaining to your care, except as otherwise provided by law, and to have access to those records upon request.
To receive care and services in a professional manner without discrimination on the basis of your age, sex, race, religion, ethnic origin, sexual preference, physical or mental handicap, or personal, cultural and ethnic preferences.
To obtain complete and clear information concerning diagnosis, treatment and prognosis.
To exercise your rights as a client, such as providing informed consent, or to have your authorized, designated representative exercise your rights as a client.
To participate in the development and modification of your care and service plan; to refuse treatment, within the boundaries set by law, and to be informed of the consequences of any such refusal.
To be informed of the services available at our facility, who will be providing care, and the fees and charges for such services and products provided.
To be informed of any experimental treatment or research study and to refuse to participate in these projects.
To express concerns, grievances or recommendations without fear of discrimination or reprisal and to be involved, as appropriate, in discussions and resolutions of conflicts and/or ethical issues related to your care. Please report all concerns or grievances to the administrator of this facility or you may contact our Chief Compliance Officer using our Ethics Line: 1-904-407-3340 or e-mail at: ethics@americansleepmedicine.com.

And you have the responsibility:

To keep appointments and when unable to do so, notify us immediately.
To be considerate of other patients and personnel, and to control noise and other distractions while at our facility.
To respect the privacy and property of others and the facility.
To notify us when you feel ill, or encounter any unusual physical or mental stress or sensations while at our facility.
To provide complete and accurate information concerning your health, medications, allergies, and other matters related to your healthcare and treatment.
To notify us of any changes to your insurance coverage, place of residence, telephone number or medical history.
To request additional assistance or information on any phase of your health care plan you do not fully understand.
To actively participate in decisions about your healthcare and comply with treatment regimens.
To promptly fulfill financial obligations to this facility by making payments when due, or by providing documentation or information to this facility in order to complete insurance claim filing.

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